Mark Pesce will keynote on Using the Network for Business Success

November 19th, 2009

Among our awesome cast of speakers at SME Technology Summit, our opening keynote speakers Mark Pesce and Tim Pethick are two of the those whose insights I most look forward to hearing. Both have fantastic experience and insights into where technology is today and where it’s going.

Mark’s topic is below. Be sure to get along to see it!

Using the Network for Business Success

The past five years have seen an explosion in the ways we can connect with one another. Just five years ago email was a bit risqué – now people use Facebook and Twitter and Google Wave and don’t even give it a second thought. All of this ‘hyperconnectivity’ means we can be reached anywhere, everywhere, all the time. This has enormous implications for SMEs. More than just supercharging your rolodex, these network connections can become the channels to increased sales and productivity.

The network represents a new force, pressing down from the outside, as your hyperconnected customers (both satisfied and not-so-satisfied) use new channels to spread the word about your products. You need to be there, wherever those conversations are happening, whenever they happen. You really do need to have eyes and ears everywhere across the net. How can a small business afford to do this? New tools make it easier, but to make best use of these tools, you have to empower your employees to use them. Social media in the office is powerful – and a little bit dangerous. But with some simple ground rules, it can change your business.

Tim Pethick Confirmed to Keynote the SME Tech Summit

September 6th, 2009

“Did you know that less than 40,000 SMEs have used a SEM (Search Engine Marketing) campaign” said the voice of an optimistic and upbeat Tim Pethick, Founder of Nudie. “SMEs aren’t fishing where the fish are.. people these days are doing their research online before they buy which means their business could be going to a competitor. But that doesn’t mean that they can’t start now” he finished, as my lively conversation began with confirmed SME Technology Summit Keynote speaker Tim Pethick.

Tim Pethick, Entrepreneur & Founder, Nudie

Tim Pethick, Entrepreneur & Founder, Nudie

The SME Technology Summit is proud to announce
its first confirmed Keynote speaker

Tim Pethick, Founder of Nudie

With controlled excitement, Tim told me the story of Nudie and how he made it one of Australia’s successful brands and how technology has played a major role in all of his businesses.

As many of you may know, Tim has a technology background, but that doesn’t mean that he didn’t or doesn’t try new things to market and connect with his customers. In his opening keynote at the SME Tech Summit, Tim will give an overview of the technology landscape outlining the areas SMEs can really leverage for their business in his session, “What is Technology and How Can I Leverage It?”

I asked Tim which technologies he’s using today and why? He explained how he didn’t just try or use everything that’s out there. He did a bit of research both inside and outside the business to see where technology would benefit him. Today, he’s using VoIP (Voice over IP) or voice over the internet, to keep his call center costs low. He’s also using social media tools for his new brand of potato chip, Sultry Sally, and implementing collaboration tools, such as Google, Yahoo! and Facebook, to help his employees become more efficient.

He explained, “you really have to look at technology as a business tool and not like a part from a sparky – it’s not going to ‘fix’ anything – it’s going to help enhance and build your business”. That makes sense.

Knowing that Nudie is a very successful company, I had to ask about the cost of implementing technology. Many SMEs just don’t have the budget to bring on partners or to buy new software. “There are two things you have to look at when getting ready to implement technology”, he explained, “first, what will this do for the business versus what is this going to cost? You have to look at what you’ll be saving or generating from the technology. Secondly, technology needs to be looked at as an investment and not as an expense.”

“So, once an SME decides what its goal is, then the technology is just one piece of the puzzle to reach that goal?” I asked.

“Yes – it’s not that complicated when you break it down” he finished. It made sense.

Hear more from Tim Pethick as he opens up the SME Technology Summit on 1 December 2009 at the Waterview Conference Center in Bicentennial Park, Sydney.

Register before 31 October and save 25% with the early bird rate!

I look forward to seeing you there!
Cheers,
Beth

Speaker Interviews & Other Things

August 30th, 2009

As we gear up for the SME Technology Summit, the blog will be where you can find all the latest updates, insights and news on the SME Technology Summit.

What will you find here?

microphone50xSpeaker Interviews: Starting in September, we’ll be confirming speakers for the conference program.  Here I’ll write about my speaker conversations so that you have a better idea of what you’ll be gaining at the event.

megaphone50xPartner Announcements: As the event comes together I’ll be letting you know about free offers, new products and services, and any other exciting news coming from our partners.

news50xEvent Updates: We’re working on bringing you dynamnic keynote presentations, so when they are finalised, you’ll be the first to know!

notebook50xSME Nuggets: We’ll also post and stories, presentations, links, articles, or nuggets of information we find with some comments so you can see what we’re reading.

AND

thought bubble50xUnique Insights from SME companies, just like you.  We’ll be showcaseing individual companies who are taking advantage of technology successfully.

Your comments, thoughts and ideas are very much welcome, so join the conversation and let us know what you think.

Cheers,
Beth