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	<title>SME Technology Summit 2009 &#187; Uncategorized</title>
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	<description>SME Technology Summit 2009</description>
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		<title>SME Tech Summit Speaker Contacts and Presentations</title>
		<link>http://smetechsummit.com/sme-tech-summit-speaker-contacts-and-presentations</link>
		<comments>http://smetechsummit.com/sme-tech-summit-speaker-contacts-and-presentations#comments</comments>
		<pubDate>Thu, 03 Dec 2009 00:57:58 +0000</pubDate>
		<dc:creator>Jess Nelson</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://smetechsummit.com/?p=922</guid>
		<description><![CDATA[<a href="http://smetechsummit.com/sme-tech-summit-speaker-contacts-and-presentations"><img align="left" hspace="5" width="150" height="150" src="http://smetechsummit.com/wp-content/plugins/thumbnail-for-excerpts/tfe_no_thumb.png" class="alignleft wp-post-image tfe" alt="" title="" /></a>The first SME Tech Summit played host to a lot of experts and disseminated a huge amount of valuable information. Some attendees may have had conflicting interests in conflicting tracks, and others may just wish to refresh their memories. The Insight Exchange has endeavoured to collect resources from the speakers on the day, and list [...]]]></description>
			<content:encoded><![CDATA[<p>The first SME Tech Summit played host to a lot of experts and disseminated a huge amount of valuable information. Some attendees may have had conflicting interests in conflicting tracks, and others may just wish to refresh their memories. The Insight Exchange has endeavoured to collect resources from the speakers on the day, and list contact details to help with ongoing conversations.</p>
<p><strong><a href="http://smetechsummit.com/speakers/matt-barrie">Matt Barrie</a></strong>, Chief Executive, <strong>Freelancer.com</strong><br />
<a href="http://www.slideshare.net/TheInsightExchange/sme-tech-summit-matt-barrie-freelancer-presentation-2636712">Presentation</a>  |  <a href="https://www.getafreelancer.com/">Website</a> |  <a href="http://twitter.com/getafreelancer">Twitter</a></p>
<p><strong><a href="http://smetechsummit.com/speakers/matt-bateman">Matt Bateman</a></strong>, Managing Director, <strong>Viva9</strong><br />
<a href="http://www.slideshare.net/matthieub/sme-tech-summit-presentation-viva9-v11">Presentation</a></p>
<p><strong><a href="http://smetechsummit.com/speakers/carl-bellamy">Carl Bellamy</a></strong>, Group Sales Manager – Small Business, Australia and NZ, <strong>Yahoo! Search Marketing</strong><br />
<a href="http://www.slideshare.net/TheInsightExchange/sme-tech-summit-yahoo-search-marketing-carl-bellamy-presentation-2637431">Presentation</a></p>
<p><strong><a href="http://smetechsummit.com/speakers/kate-carruthers">Kate Carruthers</a></strong>, Director, <strong>Digital Media Group</strong><br />
<a href="http://www.slideshare.net/carruthk/social-media-for-business-2009">Presentation</a>  |  <a href="http://katecarruthers.com">Website</a>  |  <a href="http://katecarruthers.com/blog">Blog</a></p>
<p><strong><a href="http://smetechsummit.com/speakers/suzidafnis">Suzi Dafnis</a></strong>, Community Director, <strong>Australian Businesswomen&#8217;s Network</strong><br />
<a href="http://twitter.com/suzidafnis">Twitter</a>  |  <a href="http://www.abn.org.au">Website</a>  |  <a href="http://www.herbusinessblog.com">Blog</a></p>
<p><strong><a href="http://smetechsummit.com/speakers/adam-franklin">Adam Franklin</a></strong>, Managing Director, <strong>Bluewire Media</strong><br />
<a href="http://www.bluewiremedia.com.au/SMETech">Presentation</a>  |  <a href="http://www.bluewiremedia.com.au/home.html">Website</a>  |  <a href="mailto:adam.franklin@bluewiremedia.com.au">Email</a>  |  <a href="http://twitter.com/Franklin_Adam">Twitter</a>  |  <a href="http://www.linkedin.com/in/adamfranklin">Linkedin</a>  |  <a href="http://www.bluewiremedia.com.au/blog">Blog</a></p>
<p><strong><a href="http://smetechsummit.com/speakers/gavin-heaton">Gavin Heaton</a></strong>, Publisher, <strong><a href="http://www.ageofconversation.com">The Age of Conversation</a></strong><br />
<a href="http://www.servantofchaos.com">Website</a>  |  <a href="http://twitter.com/servantofchaos">Twitter</a></p>
<p><strong><a href="http://smetechsummit.com/speakers/davidjames">David James</a></strong>, CEO &amp; Director, <strong>Brasserie Bread</strong><br />
<a href="http://www.slideshare.net/TheInsightExchange/sme-tech-summit-brasserie-bread-david-james-presentation">Presentation</a>  |  <a href="http://www.brasseriebread.com.au/">Website</a>  |  <a href="http://twitter.com/brasseriebread">Twitter</a>  |  <a href="http://inthedough.wordpress.com/">Blog</a></p>
<p><strong><a href="http://smetechsummit.com/speakers/benjamin-mangold">Benjamin Mangold</a></strong>, Analytics Director, <strong>Mangold Sengers</strong><br />
<a href="http://docs.google.com/present/view?id=dhcw34fn_436cmtg67mr">Presentation</a>  |  <a href="http://www.mangoldsengers.com/">Website</a>  |  <a href="http://www.mangoldsengers.com/sme-technology-summit">Resources</a>  |  <a href="http://www.analyticsresults.com">Blog</a>  |  <a href="mailto:benjamin@mangoldsengers.com">Email</a>  |  <a href="http://twitter.com/analyticsbeta">Twitter</a>  |  <a href="http://www.linkedin.com/in/benmangold">Linkedin</a></p>
<p><strong><a href="http://smetechsummit.com/speakers/josh-mehlman">Josh Mehlman</a></strong>, Editor, <strong>NETT Magazine</strong><br />
<a href="http://nett.com.au/">Website</a>  |  <a href="http://twitter.com/vealmince">Twitter</a>  |  <a href="http://mehlman.info/">Personal Blog</a></p>
<p><strong><a href="http://smetechsummit.com/speakers/phil-morle">Phil Morle</a></strong>, Co-Founder, <strong>Pollenizer</strong><br />
<a href="http://www.pollenizer.com/">Website</a></p>
<p><strong><a href="http://smetechsummit.com/speakers/mark-pesce">Mark Pesce</a></strong>, Inventor, Writer, Educator &amp; Futurist<br />
<a href="http://www.slideshare.net/mpesce/using-the-network-for-business-success">Presentation</a>  |  <a href="http://blog.futurestreetconsulting.com/?p=235">Text Version of Presentation</a>  |  <a href="http://twitter.com/mpesce">Twitter</a>  |  <a href="mailto:mpesce@gmail.com">Email</a> </p>
<p><strong><a href="http://smetechsummit.com/speakers/timpethick">Tim Pethick</a></strong>, Entrepreneur at Large &#038; Founder, Nudie Juice<br />
<a href="http://www.authorstream.com/Presentation/timpet-282793-sme-technology-summit-final-business-finance-ppt-powerpoint/">Presentation</a>  |  <a href="http://www.talltim.com.au">Website</a>  |  <a href="mailto:tim@talltim.net">Email</a>  |  <a href="http://www.talltims.blogspot.com">Blog</a></p>
<p><strong><a href="http://smetechsummit.com/speakers/steven-power">Steven Power</a></strong>, CEO, <strong>ReachLocal Australia</strong><br />
<a href="http://www.slideshare.net/TheInsightExchange/how-to-make-the-most-from-online-advertising">Presentation</a></p>
<p><strong><a href="http://smetechsummit.com/speakers/dominic-thurbon">Dominic Thurbon</a></strong>, Managing Director, <strong>The Centre for Skills Development</strong><br />
<a href="http://twitter.com/Dominov">Twitter</a></p>
<p><strong><a href="http://smetechsummit.com/speakers/james-toepfer">James Toepfer</a></strong>, Industry Marketing Manager, <strong>Google</strong><br />
<a href="http://www.slideshare.net/TheInsightExchange/sme-tech-summit-james-topfer-google">Presentation</a>  |  <a href="mailto:au-tech-team@google.com">Email</a>  |  <a href="http://techmarketer.com.au">Questions</a>  |  <a href="http://www.google.com.au/stilltimein09">AdWords Special Offer</a></p>
<p><strong><a href="http://smetechsummit.com/speakers/sharon-williams">Sharon Williams</a></strong>, Founder and CEO, <strong>Taurus Marketing</strong><br />
<a href="http://www.slideshare.net/TheInsightExchange/sme-tech-summit-sharon-williams-managing-your-brand-and-reputation-online">Presentation</a>  |  <a href="http://www.taurusmarketing.com.au">Website</a>  |  <a href="mailto:Sharon@taurusmarketing.com.au">Email</a>  |  <a href="http://twitter.com/TaurusMarketing">Twitter</a>  |  <a href="http://au.linkedin.com/in/taurusmarketing ">Linkedin</a>  |  <a href="http://money.ninemsn.com.au/blog.aspx?blogentryid=538014&#038;showcomments=true">Ninemsn Small Business Blog</a></p>
<p><strong><a href="http://smetechsummit.com/speakers/shane-williamson">Shane Williamson</a></strong>, Co-Founder, <strong>Mobile Monday</strong><br />
<a href="http://www.slideshare.net/shanew/sme-technology-summit-2009-building-your-business-with-mobile">Presentation</a>  |  <a href="http://www.mobilemondaysydney.com/">Website</a>  |  <a href="mailto:shane.williamson@gmail.com">Email</a>  |  <a href="http://twitter.com/shanewilliamson">Twitter</a>  |  <a href="http://shanewilliamson.spaces.live.com/">Blog</a>  | <a href="http://www.linkedin.com/in/shanewilliamson">Linkedin</a></p>
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		<title>Presentation: Matt Bateman &#8211; Performance Marketing &#8211; Marketing Track, 11.20am</title>
		<link>http://smetechsummit.com/presentation-matt-bateman-performance-marketing-marketing-track-11-20am</link>
		<comments>http://smetechsummit.com/presentation-matt-bateman-performance-marketing-marketing-track-11-20am#comments</comments>
		<pubDate>Mon, 30 Nov 2009 00:14:00 +0000</pubDate>
		<dc:creator>Jess Nelson</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://smetechsummit.com/?p=901</guid>
		<description><![CDATA[<a href="http://smetechsummit.com/presentation-matt-bateman-performance-marketing-marketing-track-11-20am"><img align="left" hspace="5" width="150" height="150" src="http://smetechsummit.com/wp-content/plugins/thumbnail-for-excerpts/tfe_no_thumb.png" class="alignleft wp-post-image tfe" alt="" title="" /></a>Viva9 Managing Director Matt Bateman has provided the supporting material for his presentation on Performance Marketing ahead of the SME Tech Summit (Sydney, December 1). Sme Tech Summit Presentation Viva9 V1.1 View more presentations from Matt Bateman. Matt will explain the concept of affiliate marketing and how best to use it to advance small to [...]]]></description>
			<content:encoded><![CDATA[<p>Viva9 Managing Director <a href="http://smetechsummit.com/speakers/matt-bateman">Matt Bateman</a> has provided the supporting material for his presentation on <a href="http://smetechsummit.com/affiliate">Performance Marketing</a> ahead of the <a href="http://smetechsummit.com/">SME Tech Summit</a> (Sydney, December 1).</p>
<div style="width:425px;text-align:left" id="__ss_2609173"><a style="font:14px Helvetica,Arial,Sans-serif;display:block;margin:12px 0 3px 0;text-decoration:underline;" href="http://www.slideshare.net/matthieub/sme-tech-summit-presentation-viva9-v11" title="Sme Tech Summit Presentation Viva9 V1.1">Sme Tech Summit Presentation Viva9 V1.1</a><object style="margin:0px" width="425" height="355"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=smetechsummitpresentationviva9v1-1-091129162035-phpapp01&#038;stripped_title=sme-tech-summit-presentation-viva9-v11" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=smetechsummitpresentationviva9v1-1-091129162035-phpapp01&#038;stripped_title=sme-tech-summit-presentation-viva9-v11" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object>
<div style="font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;">View more <a style="text-decoration:underline;" href="http://www.slideshare.net/">presentations</a> from <a style="text-decoration:underline;" href="http://www.slideshare.net/matthieub">Matt  Bateman</a>.</div>
</div>
<p>Matt will explain the concept of affiliate marketing and how best to use it to advance small to mid size business.</p>
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		<title>Presentation: Online advertising: Marketing Track, 11.50am</title>
		<link>http://smetechsummit.com/presentation-online-advertising-marketing-track-11-50am</link>
		<comments>http://smetechsummit.com/presentation-online-advertising-marketing-track-11-50am#comments</comments>
		<pubDate>Fri, 27 Nov 2009 02:13:00 +0000</pubDate>
		<dc:creator>Jess Nelson</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://smetechsummit.com/?p=881</guid>
		<description><![CDATA[<a href="http://smetechsummit.com/presentation-online-advertising-marketing-track-11-50am"><img align="left" hspace="5" width="150" height="150" src="http://smetechsummit.com/wp-content/plugins/thumbnail-for-excerpts/tfe_no_thumb.png" class="alignleft wp-post-image tfe" alt="" title="" /></a>ReachLocal Australia CEO Steven Power has been kind enough to share his presentation ahead of Tuesday&#8217;s Summit. Here it is for those who&#8217;d like a sneak peek. This will also be a handy resource for those who will be at another Track (either Social Media or Effectiveness) on the day. How to make the most [...]]]></description>
			<content:encoded><![CDATA[<p>ReachLocal Australia CEO <a href="http://smetechsummit.com/speakers/steven-power">Steven Power</a> has been kind enough to share his presentation ahead of Tuesday&#8217;s Summit.</p>
<p>Here it is for those who&#8217;d like a sneak peek. This will also be a handy resource for those who will be at another Track (either Social Media or Effectiveness) on the day.</p>
<div style="width:425px;text-align:left" id="__ss_2593866"><a style="font:14px Helvetica,Arial,Sans-serif;display:block;margin:12px 0 3px 0;text-decoration:underline;" href="http://www.slideshare.net/TheInsightExchange/how-to-make-the-most-from-online-advertising" title="How to make the most from online advertising">How to make the most from online advertising</a><object style="margin:0px" width="425" height="355"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=rlasmetechnologysummit2009presentation-091126195942-phpapp02&#038;stripped_title=how-to-make-the-most-from-online-advertising" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=rlasmetechnologysummit2009presentation-091126195942-phpapp02&#038;stripped_title=how-to-make-the-most-from-online-advertising" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object>
<div style="font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;">View more <a style="text-decoration:underline;" href="http://www.slideshare.net/">presentations</a> from <a style="text-decoration:underline;" href="http://www.slideshare.net/TheInsightExchange">Beth Etling</a>.</div>
</div>
]]></content:encoded>
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		<title>Online advertising solutions for local and regional businesses</title>
		<link>http://smetechsummit.com/online-advertising-solutions-for-local-and-regional-businesses</link>
		<comments>http://smetechsummit.com/online-advertising-solutions-for-local-and-regional-businesses#comments</comments>
		<pubDate>Thu, 26 Nov 2009 02:16:55 +0000</pubDate>
		<dc:creator>Jess Nelson</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://smetechsummit.com/?p=869</guid>
		<description><![CDATA[<a href="http://smetechsummit.com/online-advertising-solutions-for-local-and-regional-businesses"><img align="left" hspace="5" width="150" height="150" src="http://smetechsummit.com/wp-content/plugins/thumbnail-for-excerpts/tfe_no_thumb.png" class="alignleft wp-post-image tfe" alt="" title="" /></a>Ahead of the SME Tech Summit (Sydney) on December 1, ReachLocal CEO Steve Power is offering this video ahead of his presentation on making the most out of online advertising. Here he discusses search engine optimisation and search engine advertising and the science behind each, the state of the online versus printed directories market and [...]]]></description>
			<content:encoded><![CDATA[<p>Ahead of the <a href="http://smetechsummit.com">SME Tech Summit</a> (Sydney) on December 1, ReachLocal CEO <a href="http://smetechsummit.com/speakers/steven-power">Steve Power</a> is offering <strong><a href="http://www.switzer.com.au/video/steve-power/">this video</a></strong> ahead of his presentation on <a href="http://smetechsummit.com/agenda/email">making the most out of online advertising</a>.</p>
<p>Here he discusses search engine optimisation and search engine advertising and the science behind each, the state of the online versus printed directories market and just how important it is to have a website (not always!) when customers are trying to find you.</p>
<p>ReachLocal is a strong position to speak with authority on the subject. They topped this year&#8217;s <a href="http://www.deloitte.com/view/en_US/us/Industries/Technology/technologyfast500/article/176ce72434554210VgnVCM200000bb42f00aRCRD.htm">Technology Fast 500</a> list compiled by Deloitte, achieving the coveted top spot on the list with 2008 fiscal year revenue of $146.69 million and a five-year fiscal growth rate of 146,050 percent.</p>
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		<title>Secret Formula for Email Marketing Success &#8211; SME Tech Summit preview</title>
		<link>http://smetechsummit.com/secret-formula-for-email-marketing-success-sme-tech-summit-preview</link>
		<comments>http://smetechsummit.com/secret-formula-for-email-marketing-success-sme-tech-summit-preview#comments</comments>
		<pubDate>Thu, 26 Nov 2009 01:37:29 +0000</pubDate>
		<dc:creator>Jess Nelson</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://smetechsummit.com/?p=860</guid>
		<description><![CDATA[<a href="http://smetechsummit.com/secret-formula-for-email-marketing-success-sme-tech-summit-preview"><img align="left" hspace="5" width="150" height="150" src="http://smetechsummit.com/wp-content/plugins/thumbnail-for-excerpts/tfe_no_thumb.png" class="alignleft wp-post-image tfe" alt="" title="" /></a>By Adam Franklin I sent my very first email marketing campaign in 2006 and I learnt two brutal lessons. One, how easy it is to stuff things up and, two, how few people actually read your email. Since that time I have learnt that a 40-50 percent open rate is actually quite good and that [...]]]></description>
			<content:encoded><![CDATA[<p>By <a href="http://smetechsummit.com/speakers/adam-franklin">Adam Franklin</a></p>
<p>I sent my very first email marketing campaign in 2006 and I learnt two brutal lessons. One, how easy it is to stuff things up and, two, how few people actually read your email. </p>
<p>Since that time I have learnt that a 40-50 percent open rate is actually quite good and that our email campaigns are interesting enough to attract a click through rate that is five times the average.</p>
<p>In the <a href="http://smetechsummit.com/">SME Tech Summit</a> workshop we’ll examine six common mistakes, I’ll reveal my secret formula for email marketing success and finally show you how it can all come together with a real life case study from Sydney weight loss company Hypoxi Australia.</p>
<p><object width="425" height="344"><param name="movie" value="http://www.youtube.com/v/cFANAUDtHC8&#038;hl=en_GB&#038;fs=1&#038;"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/cFANAUDtHC8&#038;hl=en_GB&#038;fs=1&#038;" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="344"></embed></object></p>
<p>If there are any questions you’d like to ask, please tweet me @Franklin_Adam</p>
<p>Sydney Web Design: <a href="http://smetechsummit.com/speakers/adam-franklin">Adam Franklin</a> is Managing Director of <a href="http://www.bluewiremedia.com.au/home.html">Bluewire Media</a> an ISO9001 quality assured digital agency. 1300 258 394.</p>
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		<title>SmartCompany webinar to feature SME Tech Summit speakers</title>
		<link>http://smetechsummit.com/smartcompany-webinar-to-feature-sme-tech-summit-speakers</link>
		<comments>http://smetechsummit.com/smartcompany-webinar-to-feature-sme-tech-summit-speakers#comments</comments>
		<pubDate>Thu, 12 Nov 2009 21:51:31 +0000</pubDate>
		<dc:creator>Ross Dawson</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://smetechsummit.com/?p=654</guid>
		<description><![CDATA[<a href="http://smetechsummit.com/smartcompany-webinar-to-feature-sme-tech-summit-speakers"><img align="left" hspace="5" width="150" height="150" src="http://smetechsummit.com/wp-content/plugins/thumbnail-for-excerpts/tfe_no_thumb.png" class="alignleft wp-post-image tfe" alt="" title="" /></a>SmartCompany magazine is running a webinar on Monday 16 November at 2pm: How Small and Mid-Sized Companies are Using Technology to Drive Business Success. The webinar will provide a preview to some of the outstanding content at SME Technology Summit. Amanda Gome, Publisher of SmartCompany, will moderate the discussion and share some of her insights [...]]]></description>
			<content:encoded><![CDATA[<p>SmartCompany magazine is running a webinar on Monday 16 November at 2pm: <a href="https://smartcompanyau.webex.com/smartcompanyau/onstage/g.php?t=a&#038;d=665416622"><strong>How Small and Mid-Sized Companies are Using Technology to Drive Business Success</strong></a>. </p>
<p>The webinar will provide a preview to some of the outstanding content at <a href="http://smetechsummit.com/">SME Technology Summit</a>. </p>
<p><strong>Amanda Gome</strong>, Publisher of SmartCompany, will moderate the discussion and share some of her insights in running a young and rapidly growing company, as well in covering the best of what&#8217;s happening in small and mid-sized business in Australia.</p>
<p><a href="http://smetechsummit.com/speakers/matt-barrie"><strong>Matt Barrie</strong></a>, CEO of Freelancer.com, will discuss how companies can best take advantage of online outsourcing to build efficiencies, scale operations, and grow companies rapidly.</p>
<p><a href="http://smetechsummit.com/speakers/suzidafnis"><strong>Suzi Dafnis</strong></a>, Community Director of Australian Businesswomen&#8217;s Network, will draw on her extensive experience in building online communities using blogs, forums and other tools.</p>
<p><a href="http://smetechsummit.com/speakers/davidjames"><strong>David James</strong></a>, CEO of Brasserie Bread, will share how he has rapidly grown a real-world business using Twitter and other social media tools.</p>
<p>See the full <a href="http://smetechsummit.com/agenda">SME Technology Summit agenda </a>for details of what they will be speaking about and where they fit into the array of valuable content available on the day.</p>
<p>And be sure to <a href="From	Subject	Received	Size	Categories	 Amelie Mills (SmartCompany)	RE: SmartCompany webinar 16 November 2-3pm	Thu 11:52 AM	58 KB		">register for the webinar </a>to get these speakers great insights! There will be three complimentary passes to the Summit drawn at the end of the webinar.</p>
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		<title>Customer Relationship Management (CRM) for Small to Medium Enterprise</title>
		<link>http://smetechsummit.com/customer-relationship-management-crm-for-small-to-medium-enterprise</link>
		<comments>http://smetechsummit.com/customer-relationship-management-crm-for-small-to-medium-enterprise#comments</comments>
		<pubDate>Wed, 04 Nov 2009 01:02:35 +0000</pubDate>
		<dc:creator>Jess Nelson</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://smetechsummit.com/?p=583</guid>
		<description><![CDATA[<a href="http://smetechsummit.com/customer-relationship-management-crm-for-small-to-medium-enterprise"><img align="left" hspace="5" width="150" height="150" src="http://smetechsummit.com/wp-content/plugins/thumbnail-for-excerpts/tfe_no_thumb.png" class="alignleft wp-post-image tfe" alt="" title="" /></a>Looking at CRM solutions for your business can be a weighty task. There are so many options out there from powerful paid tools to free and simple options. If you&#8217;re still not convinced about what you can do with a CRM system, this article from Smart Company explains the power of CRM. What ever you [...]]]></description>
			<content:encoded><![CDATA[<p>Looking at CRM solutions for your business can be a weighty task. There are so many options out there from powerful paid tools to free and simple options.</p>
<p>If you&#8217;re still not convinced about what you can do with a CRM system, <a href="http://www.smartcompany.com.au/tech-strategy/20090521-i-keep-hearing-i-should-have-a-crm-system-but-i-dont-get-why.html">this article</a> from Smart Company explains the power of CRM.</p>
<p>What ever you decide on, researching how the CRM tool meets your needs can be the most difficult part of the choice.</p>
<p>Australian small business site Sage Business has outlined the <a href="http://www.sagebusiness.com.au/pg-news-top-5-crm-solutions.seo">Top Five things to look for in a CRM</a> that can be used as an excellent guide on how to kick off your product research.</p>
<p>Key elements include:</p>
<p>* Making a comprehensive list of what you need out of a CRM system and what you may need in the future.<br />
* Settle on your budget (and a timeframe for expenditure) before undertaking your research.<br />
* Understand your IT support capabilities. Ask how much maintenance your CRM system will need.<br />
* How well does the system fit with other programs used?<br />
* Are there any specifics about your industry that a CRM system will need to meet?</p>
<p>There will be far more on customer relationship management tools and how to use them to improve your business at the <a href="http://smetechsummit.com/">SME Technology Summit</a> in Sydney on 1 December. </p>
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